Privacy Policy & Terms


In simple terms

We promise to never spam you, sell or give away your any of your details, or do anything like that. We will collect what information we need to provide you with the best service, whilst treating it with the utmost care.

Our commitment

Agile6s (or “we" or "us”) is committed to providing you with the highest levels of professional service. This includes protecting your privacy under the Privacy Act 2020 (NZ) and the Privacy Act 1988 (AU). We understand the importance placed on the privacy of your personal information.

Scope

This policy applies to all clients, customers, suppliers and prospective employees.

Collection of personal information

For you to access certain services and to order our products via our website, Agile6s collects information that personally identifies you (“Personal Information”).

We collect Personal Information necessary to lawfully and ethically carry on our business or to recruit future employees.

Personal Information may include:
  • name, mailing and email addresses;
  • business address, including country, state, city, region, zipcode, postcode, area code and purchase history
  • products you own

    • If you communicate with us by e-mail, or complete online forms, any information provided in such communication may be collected as Personal Information. For example, we may request personal information from you when you:

  • ask one of our staff to meet with you
  • contact us for further information
  • participate in surveys and other types of research
  • subscribe to our mailing list
  • register your details on our web site
  • ask for a quote to be prepared
  • express interest in a particular service we offer; or
  • submit a job application or résumé.

    • Where possible, we collect your personal information directly from you. If you feel that the information that we are requesting, either on our forms or in our discussions with you, is not information that you wish to provide, please feel free to raise this with us.

    If you would like to access any of our services on an anonymous basis, please tell us. If this is possible and lawful, we will take all reasonable steps to comply with your request. However, we may not be able to provide the services or supply the product in question if we are not provided with the personal information requested.

    We will not collect sensitive information from you. Sensitive information is a special category of personal information and includes, but is not limited to, information about your health, race or ethnic origin, political or religious beliefs, membership of a trade union or association, or criminal record.

    Agile6s will take all reasonable steps to protect the privacy of the personal information that we collect, use or disclose. Our Privacy Policy sets out how we intend to do so.

    How do we use your personal information?

    Agile6s uses your information to better understand your needs and provide you with better service

  • to complete an order online via our website
  • to deal with your queries or customer service issues promptly whether by email, telephone or mail. We may also keep information on your communications with our customer service representatives
  • to keep you up to date with products, services, events or promotions we think would be of particular interest through a variety of channels. You will be able to “opt-out” from this activity at any time
  • to enhance your customer experience and help us complete your transactions faster
  • for planning, product development or research purposes
  • to assist us in the recruitment of future employees

    • We will not use your personal information in a manner contrary to the Privacy Act(s) or this Policy.

    Where do we store your information?

    We have servers and user services in Australia, New Zealand and the United States of America. We will protect your personal information either by ensuring that the country of destination has similar, or stronger, protections concerning privacy or that we enter into arrangements with the recipient of your personal information that safeguards your privacy.

    Access to and correction of your personal information

    You can have access to the personal information we hold about you. Should you wish to access this information, please contact our Privacy Officer on the details below. Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact our Privacy Officer if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, contact us and we will use all reasonable efforts to correct the information. No fee applies to the correction or access of your personal information.

    Complaints

    We have a Complaints Policy for dealing with your privacy complaints. The purpose of the policy is to ensure that any person that has a complaint about the way their personal information is collected, used, disclosed, stored and administered by Agile6s may lodge a complaint under the Complaints Policy. All complaints will be treated seriously and dealt with promptly. The Complaints Policy is our way of ensuring your privacy concerns are raised and addressed promptly. Our Complaints Policy can be accessed by contacting our Privacy Officer. You have the right to complain to the Privacy Commission if you believe there has been a breach of your privacy.

    Changes to this statement

    Agile6s may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our website on this page.

    How to contact us

    If you would like more privacy information or have any questions about this policy please contact us by email: info@agile6s.com